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Frequently asked questions

Have questions? We have answers. If you have more questions feel free to contact us so our team can reach out right away.

Does Visual Creative Co offer customizable packages to accommodate different client budgets and project requirements?

Yes, we provide customizable packages and flexible pricing options to meet varying client budgets and project needs, ensuring that clients get the services they need without compromising on quality.

How does Visual Creative Co ensure that their creative services align with our brand identity?

We collaborate closely with clients to understand their brand's vision, values, and target audience, ensuring that our services include media that captures aligns with your brand and resonates with your audience.

What types of videos can we create?

Our video production services cover a wide range, including promotional videos, product showcases, service highlights, brand stories, and social media content tailored to be engage and captivate to viewers. If you have an idea, give us a call - we would love to talk more.

Can Visual Creative Co design and develop websites for businesses of all sizes?

Yes, we specialize in designing and developing professional websites for businesses of all sizes, focusing on creating appealing, user-friendly, and responsive designs that reflect your brand.

How does Visual Creative Co approach social media management to help businesses grow their online presence?

Our social media management services encompass content creation, scheduling, community engagement, analytics tracking, and strategic planning to enhance brand visibility, engagement, and growth on social platforms.

What is the typical timeline for completing creative projects with Visual Creative Co?

Project timelines vary based on scope and complexity but are managed efficiently to deliver high-quality results within reasonable timeframes, ensuring client satisfaction and project success. Some project can move through milestones faster, while other take more time. Either way, clients are always up to date on statues of projects and know what the current schedule is looking like.

What are some key factors that distinguish Visual Creative Co from other content creation studios?

The biggest benefit to working with our studio is our communication. It's one of our core values and we're relentless in making sure clients know we're available when they need us, and they know exactly where their project is in the process. Additionally, our dedication to creativity, quality, and client satisfaction, combined with our collaborative approach, attention to detail, and passion for storytelling, sets us apart and ensures results for our clients.

Do you offer retainers?

Yes we do. We call them monthly creative agreements. We offer monthly, bi-monthly, and quarterly agreements if you're business is looking for more consistent work. However, we don't suggest clients start here. Work with us a few times. See that we're a good fit and if the work you're asking for would be beneficial to setup on a reoccurring basis then we can talk about your best options.

We worked with a studio in the past and we didn't know what they were doing. How do you prevent this?

We put everything right out and in the open. If you're an active client, or a monthly client - you have your own client portal. This portal allows you to punch into any project, ticket, or lead we have with you and see exactly where we are in the process. Monthly clients can see exactly how their time is used and on what projects. We love using tools that make our job easier, and help paint a clear picture for all of our clients.